Frequently Asked Questions (FAQ)

  • Is the Boston Design Center open to the public?

    The Boston Design Center is a trade building, however anyone interested in luxury home furnishings may visit us to browse our 87 showrooms. Showrooms do not sell directly to the public, so we encourage you to use your designer or our consumer access program, Designer On Call.

  • What does “to-the-trade” mean?

    The showrooms of the BDC sell only to trade professionals registered with the building. These include interior designers, decorators, architects, builders, contract specifiers and retail store owners.

  • Why is BDC merchandise only sold to “trade professionals?”

    The majority of the merchandise available at the BDC is custom made. The precise specifications for made-to-order requires the knowledge and expertise of a trained professional. If an error is made in the order, it cannot be returned to the manufacturer. By using the talent and experience of a skilled designer who will help guide you through the selection process you will save time and money by preventing costly mistakes.

  • How is the BDC different from a retail design store?

    As a wholesale operation, the showrooms of the BDC do not have staff or services to accommodate retail traffic. Our showrooms sell products that are custom ordered through design professionals that are tailored to the specific needs of their clients. Designers have longstanding professional relationships with individual showrooms and act as the retail liaison who purchases the product for their client.

  • How can I shop at the BDC?

    Clients are invited to accompany their designer to the Boston Design Center at any time. If you are not currently working with a designer, the BDC has two consumer access programs to allow you to shop in our showrooms. Both programs include the guidance and consultation of a design professional based on your specific requirements.